Your Agency Answers. Every Time.
Jingoo’s AI Receptionist handles inbound calls around the clock — so no inquiry goes unanswered, no lead goes cold, and your team stays focused on care.
The Problem
Every missed call is a missed opportunity. In home care, that opportunity could be a new client referral, a caregiver applicant, or a family member reaching out in a moment of urgency. When your front desk is busy, your coordinator is on another line, or it’s after hours — calls go to voicemail. And most people don’t leave one.
The challenge isn’t that your team doesn’t care. It’s that phone coverage is a 24/7 need in an industry that runs on human availability. No team can sustain that without support.
The Solution
Jingoo’s AI Receptionist is a trained AI employee that handles inbound calls on behalf of your agency — any time of day, any day of the week. It answers with professionalism, qualifies the nature of the call, collects key information, and routes urgent matters to the right person immediately. Routine inquiries are logged and delivered to your team for follow-up.
This isn’t a generic answering service. The AI Receptionist is configured specifically for your agency — your name, your workflows, your escalation protocols.
How It Works
Configuration
We set up the AI Receptionist with your agency’s name, call flow, and routing logic.
Training
We train it on your most common call types: new client inquiries, caregiver applicants, scheduling calls, and urgent care situations.
Go Live
The AI Receptionist takes over inbound call handling, operating alongside or in place of your existing answering process.
Ongoing Refinement
We monitor performance and refine the call flow based on real interactions to improve accuracy and caller experience over time.
What It Handles
Who This Is For
This service is for home care agency leaders who know they are losing leads and missing calls — and want a reliable, always-on solution that doesn’t require adding headcount. It’s particularly valuable for agencies that receive a high volume of after-hours calls, agencies with a small front-office team, and agencies that are actively growing their referral volume.
If you’ve ever had a family call back frustrated because no one answered — this is built to solve that.
A Note From the Field
An agency we work with was missing an estimated 20–30% of after-hours calls before implementing Jingoo’s AI Receptionist. Within the first month of going live, all after-hours inquiries were captured, and the agency’s intake team reported starting each morning with a clear log of overnight calls ready for follow-up — rather than a voicemail box they had to work through manually.
Ready to Make Sure Every Call Gets Answered?
Email us at aiva@jingoo.ai and let’s configure an AI Receptionist for your agency.