What's the difference between your human VAs and your AI employees?
Our human VAs are trained professionals who handle tasks that require judgment, relationship, and nuance — caregiver recruitment, intake coordination, scheduling support, and more. Our AI employees handle volume and availability: inbound calls, inquiry routing, and after-hours coverage without gaps. Most agencies run both layers together for full operational coverage.
Do your VAs know home care software like WellSky or AxisCare?
Yes. Our VAs are trained on the platforms our clients use, including WellSky and AxisCare. Onboarding includes system-specific training, so your VA is productive from day one.
What is Japp?
Japp is Jingoo's purpose-built SaaS platform — the operational layer that connects your human VAs, AI employees, and agency workflows in one place. It's included with Jingoo engagements and is not available as a standalone product.
How quickly can a VA be placed with our agency?
Placement typically takes 1–2 weeks from signed agreement, depending on the role. We handle sourcing, screening, and onboarding — you meet your VA ready to work.
Do you only serve home care agencies?
Yes. Jingoo is purpose-built for home care. Our VAs, AI employees, and platform are all designed around the way home care agencies operate — we don't serve general business clients.
What does pricing look like?
Pricing depends on the combination of services — human VAs, AI employees, and Japp tier. Reach out at aiva@jingoo.ai or call (949) 570-1700 and we'll put together a proposal tailored to your agency.
